vấn đề thường gặp & giải pháp

VinSmart has a mobile warranty team, so if my product is damaged and I can not go to the Warranty Collection Point, will Vsmart come to my address to support? What conditions are supported? Is there a fee when you support me at my adress?

Category: Policy

VinSmart has a mobile warranty team, so if my product is damaged and I can not go to the Warranty Collection Point, will Vsmart come to my address to support? What conditions are supported? Is there a fee when you support me at my adress?


I want to rotate the icons on the home screen and change the default icon shapes on it, what should I do?

Category: Situation

I want to rotate the icons on the home screen and change the default icon shapes on it, what should I do?


My device is defective, can I change for a new in box one?

Category: Policy

My device is defective, can I change for a new in box one?


I want to use SMS (Messages) on my personal computer, how do I do it?

Category: Situation

I want to use SMS (Messages) on my personal computer, how do I do it?


If my device had screen protector or back cover, will the device still be eligible for the 1-0-1 policy?

Category: Policy

If my device had screen protector or back cover, will the device still be eligible for the 1-0-1 policy?


When the device is replaced due to manufacturer’s defective, the warranty period is calculated from the Warranty Activation date or the replacement time?

Category: Policy

When the device is replaced due to manufacturer’s defective, the warranty period is calculated from the Warranty Activation date or the replacement time?