FAQ

Is this phone assembled in Vietnam like other brands?

Category: Product

Vsmart is the first mobile brand fully produced in Vietnam at VinSmart full production line factory in Hai Phong. The whole smart technology product ecosystems are researched - developed - produced


I lost Vsmart charger, can I buy it at Warranty Collection Pointt at VM+ stores?

Category: Policy

Please go to Vsmart Care Point to buy a new charger because accessories is not currently being sold at VM+ Care


Who will do the data transfer for customer when exchanging for new phone? Are there any supporting tools or staff to help me?

Category: Situation

Data is personal information so better you transfer yourself. If you do not know the steps to do, VinSmart staff will either guide you or help you do the


I want to turn off the Google's display function when swipe the screen from the main page to the right, what should I do?

Category: Situation

Press and hold your finger on the home screen - select Home page settings - Show Google apps - turn


How to find the Vsmart Warranty Collection Point nearest to my address?

Category: Situation

You can search the nearest VSM's Care Point in the Vsmart mobile application | Vincare Information section - select Vsmart Care point information. In the top Search bar, enter your location


How long is the warranty period for replacement spare parts by VinSmart?

Category: Policy

The warranty period for replaced spare parts is 3