vấn đề thường gặp & giải pháp

How do I know my phone is under the warranty period if it cannot be turned on?

Category: Policy

How do I know my phone is under the warranty period if it cannot be turned on?


What are Vsmart phone's outstanding features?

Category: Product

What are Vsmart phone's outstanding features?


My phone can not turn on and I don't remember the date of purchase, how can I check the warranty/exchange period?

Category: Policy

My phone can not turn on and I don't remember the date of purchase, how can I check the warranty/exchange period?


Is this phone assembled in Vietnam like other brands?

Category: Product

Is this phone assembled in Vietnam like other brands?


I lost Vsmart charger, can I buy it at Warranty Collection Pointt at VM+ stores?

Category: Policy

I lost Vsmart charger, can I buy it at Warranty Collection Pointt at VM+ stores?


Who will do the data transfer for customer when exchanging for new phone? Are there any supporting tools or staff to help me?

Category: Situation

Who will do the data transfer for customer when exchanging for new phone? Are there any supporting tools or staff to help me?


I want to turn off the Google's display function when swipe the screen from the main page to the right, what should I do?

Category: Situation

I want to turn off the Google's display function when swipe the screen from the main page to the right, what should I do?


How to find the Vsmart Warranty Collection Point nearest to my address?

Category: Situation

How to find the Vsmart Warranty Collection Point nearest to my address?


How long is the warranty period for replacement spare parts by VinSmart?

Category: Policy

How long is the warranty period for replacement spare parts by VinSmart?


What is the colors of Vsmart products?

Category: Product

What is the colors of Vsmart products?